Return policy

We’re passionate about delivering your best night’s sleep. That’s why we’re dedicated to producing quality products through unique and functional design, premium materials, attention to detail, and fine craftsmanship. We stand behind the quality of our products, so you can buy directly from us with confidence.

Cuddle Mattress

We believe you’ll fall in love with your Cuddle Mattress. We want you to be confident, so we offer our 90 Night Tryout. We ask you to try it for at least 60 nights, and if (anytime during the first 90 nights) you don’t love your new mattress, contact us. We will work with you to address your concerns. If we can’t find a way to make you happy, we will take the Cuddle Mattress back and refund your money, less shipping charges. The returned mattress should be complete, free of stains, dirt marks, rips, tears or damage, in order to get a full refund. Otherwise, no full refund will be made.

After your first 90 Nights, you can sleep soundly knowing you’re protected from product defects by our 25 Year Limited Warranty on mattresses.

Fitted Sheet, Mattress Pad, Mattress Underlay

Given the personal nature of these products, we accept returns only if the item is damaged at delivery or if there is a product defect. Each of our products carries a warranty to protect your investment.

Retail store purchases

If you bought your Cuddle Mattress from a retail store that carries our products, your purchase is subject to the return and exchange policies of that retailer. Our return policy won't apply to discontinued products or floor samples.